Sovena USA, Inc. or any of its affiliates, parent company, subsidiaries or related entities (collectively, “Sovena”,or “us” or “we”) values the protection of individual privacy. This document sets forth Sovena’s privacy policy (“policy”) for the website (the “Site”). By using the Site, you the user (“you”) indicate that you have read and agree to be bound by this policy. If you do not agree to this policy, do not use the Site in any manner.

Thank you for visiting the Site. We are committed to the privacy of our visitors. We collect no personal information about you when you visit the Site unless you choose to provide that information to us and we do not use personal information other than to process your request that required you to submit personal information. We do not make any visitor-provided information available to third parties.

Here is how we handle information about your visit to the Site.

Information collected and stored automatically:

If you do nothing during your visit but browse through the Site, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. We automatically collect and store information concerning your visit:

  • The Internet domain (for example “”)
  • Your IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing on the Web) from which you access the site
  • The type of browser and operating system used to access the Site
  • The date and time you access the Site
  • The pages you visit within the Site
  • If you linked to the Site from another site, the address of that website

Information that you voluntarily provide:

If you provide us with personally identifiable information, for example, by sending an email or by filling out a form and submitting it through the Site, we use that information to respond to your message and to help us provide you with the information and services that you request. Submitting voluntary information constitutes your consent to the use of the information for the stated purpose. When you click the “submit” button on any of the web forms found on the Site, you are indicating your voluntary consent to use the information you submit for the purpose stated.

How may your information be used?

We use your personal information to be able to give you personalized service (for example, information about your local area or your favorite subjects); to send you email alerts; to answer your requests; to let you donate online, etc. You can easily opt-out at any time to stop any further contact with us. We also use it to track your and others’ use of the Site. This lets us see which of our features are the most popular so we can better serve our users’ needs. It also provides us aggregate data about our traffic (not identifying you personally, but showing how many visitors used which features, for example) to outside parties.

Links to other sites:

The Site contains links to various other sites. Once you link to another website, you are then subject to the privacy policies of the new website. We cannot control nor are we responsible for any third party collection or use of your personal information. It is always a good idea to read the privacy policy of any website you visit.


We store your personally identifiable information on secure servers. We also use other “anti-hacking” security measures and employ security consultants.


We may use cookies from time to time to allow us to automate access and the data entry functions of the Site such as to tailor the Site to your preferences or interests, customize promotions or marketing, or identify which areas of the Site are more popular. A cookie is a small, unique text file that a website can send to your computer hard drive when you visit that site. We do not make any cookie information available to third parties. Most web browsers can either alert you to the use of cookies or refuse to accept cookies entirely. If you do not want us to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a website tries to put a cookie on your computer. Rejecting cookies may affect your ability to use some of the products and/or services at the Site.

Privacy Policy Changes:

We reserve the right to change this policy at any time at our sole discretion and without notice to you. All Privacy Policy changes are effective immediately. Your continued use of the Site following any policy changes will mean you accept those changes.

Contact Information:

Now, or at any time in the future, you can correct or update information about you, and you can tell us not to send you any messages or solicitations at all. Please contact Sovena at (315) 797-7070 to obtain, change, update or delete our records of your personal information, or to change your privacy options. To opt out from receiving content from Sovena or its partners or affiliates please contact us at (315) 797-7070 and you will be removed from the mailing list. Please allow 30 days for removal. Thank you.